Level 2 Door Supervisor - Refresher
Refresher for Door Supervisors - Including Emergency First Aid at Work Certificate
Service Description
If you already have an SIA Door Supervisor licence and it’s time to renew, this 2-day Top-Up course is now a legal requirement before you can reapply. The SIA has introduced updated standards to make sure all Door Supervisors have the most current training and knowledge. This course brings you up to date with the latest legislation, safety procedures, and physical intervention skills, including counter-terrorism awareness and safer restraint techniques. Who is this course for? This course is designed for existing SIA Door Supervisors whose licence is up for renewal. It’s not suitable for first-time applicants, this is for those who already hold or have previously held a Door Supervisor badge. What the course covers: Over two days, you'll go through essential updates and refresher training, including: Principles of Terror Threat Awareness in the Private Security Industry Use of Equipment Best Practice Updates and Recent Legal Changes Refresher Training in Physical Intervention Skills If you haven’t completed an Emergency First Aid at Work (EFAW) qualification within the last 12 months, this will need to be completed before or as part of this course – we offer it as an add-on if needed. Entry requirements: You must be 18 or older You must hold (or have held) a valid SIA Door Supervisor licence You’ll need to bring original ID documents (we’ll send a list of accepted documents when you book) You must have a good understanding of English If you don’t have a valid First Aid certificate, you’ll need to complete EFAW training before or during the course Assessment: You’ll complete: One multiple-choice exam A practical assessment covering updated physical intervention skills Our trainers will make sure you’re well-prepared and confident before assessments begin. After the course: Once you’ve passed, you’ll receive the qualification needed to renew your SIA Door Supervisor licence.
Cancellation Policy
Introduction These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification. Quotations & Contracts ● Verbal quotes are not binding unless confirmed in writing. ● Written quotes are valid for 30 days. ● Bookings are only confirmed once we receive written acceptance. ● By booking, you enter a binding contract with SALFS. ● Variations must be agreed in writing. Payment & Cancellation ● Payment must be made in full within 14 days of invoice or before the course starts (whichever is sooner). ● Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee on card/PayPal). ● Cancellations: o More than 21 days before course: 75% refund o 14–21 days before course: 50% refund o Less than 14 days: no refund SALFS Terms & Conditions - September 2025 - Version 1.0 ● No refunds for non-attendance. Substitute delegates are accepted with prior written notice. ● Discounted courses are non-refundable and non-cancellable. Rescheduling fees: ● Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee. ● Medical cancellations (with doctor’s note) → refund less £60 admin fee. Services ● Normal training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays). ● If SALFS cancels a course, you will receive a full refund. ● If you fail a required literacy test, you will receive a refund minus a £60 admin fee. Behaviour & Requirements ● SALFS may exclude any delegate who is disruptive, without refund. ● Delegates must: o Bring correct ID and pre-learning materials. o Arrive on time. o Follow joining instructions. Failure to do so may result in rescheduling at the delegate’s cost. Resits & Exams ● SIA exam resits: £50 per unit (next available date). ● If earlier exam required: £50 + £75 admin fee. ● Other course resits: price on application. ● Exam locations may change with 48 hours’ notice (within 50 miles). Liability ● SALFS provides services with reasonable skill and care. ● We are not liable for: SALFS Terms & Conditions - September 2025 - Version 1.0 o Loss of business, profits, savings, or data. o Any indirect or consequential losses. ● Our liability is capped at £2 million per incident (covered by our insurance). ● All delegates use SALFS premises, including car parks, at their own risk. Promotional Use & Communication ● SALFS may use course photos/videos for marketing u
Contact Details
Dencora Business Centre, White House Road, Ipswich, UK
01473749034
office@salfs.com