Level 2 SIA Security Officer - Refresher
Refresher for Security Officers - Including Emergency First Aid at Work Certificate 1 Day course
Service Description
SIA Security Officer Refresher (Top-Up) – 1 Day Course Stay compliant and keep your career on track with the SIA Security Officer Refresher Course. This 1-day top-up training is a legal requirement for anyone renewing their SIA Security Guard licence. Course Overview: Duration: 1 Day Qualification: Level 2 Award for Security Officers in the Private Security Industry (Top-Up) Assessment: Multiple-choice exam & practical activities Age Requirement: 18+ Must hold a valid or recently expired SIA Security Guard licence What You Will Learn: Updated legislation and industry standards Counter-terrorism awareness COVID-19 best practices for the security industry Effective communication and conflict management refresher Emergency and incident response Why Take This Course? Mandatory for SIA licence renewal Delivered by experienced trainers Quick and convenient 1-day format Keeps your skills and knowledge up to date ✅ On successful completion, you’ll be able to renew your SIA Security Guard licence and continue working legally within the private security industry.
Cancellation Policy
Introduction These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification. Quotations & Contracts ● Verbal quotes are not binding unless confirmed in writing. ● Written quotes are valid for 30 days. ● Bookings are only confirmed once we receive written acceptance. ● By booking, you enter a binding contract with SALFS. ● Variations must be agreed in writing. Payment & Cancellation ● Payment must be made in full within 14 days of invoice or before the course starts (whichever is sooner). ● Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee on card/PayPal). ● Cancellations: o More than 21 days before course: 75% refund o 14–21 days before course: 50% refund o Less than 14 days: no refund SALFS Terms & Conditions - September 2025 - Version 1.0 ● No refunds for non-attendance. Substitute delegates are accepted with prior written notice. ● Discounted courses are non-refundable and non-cancellable. Rescheduling fees: ● Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee. ● Medical cancellations (with doctor’s note) → refund less £60 admin fee. Services ● Normal training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays). ● If SALFS cancels a course, you will receive a full refund. ● If you fail a required literacy test, you will receive a refund minus a £60 admin fee. Behaviour & Requirements ● SALFS may exclude any delegate who is disruptive, without refund. ● Delegates must: o Bring correct ID and pre-learning materials. o Arrive on time. o Follow joining instructions. Failure to do so may result in rescheduling at the delegate’s cost. Resits & Exams ● SIA exam resits: £50 per unit (next available date). ● If earlier exam required: £50 + £75 admin fee. ● Other course resits: price on application. ● Exam locations may change with 48 hours’ notice (within 50 miles). Liability ● SALFS provides services with reasonable skill and care. ● We are not liable for: SALFS Terms & Conditions - September 2025 - Version 1.0 o Loss of business, profits, savings, or data. o Any indirect or consequential losses. ● Our liability is capped at £2 million per incident (covered by our insurance). ● All delegates use SALFS premises, including car parks, at their own risk. Promotional Use & Communication ● SALFS may use course photos/videos for marketing u
Contact Details
Dencora Business Centre, White House Road, Ipswich, UK
01473749034
office@salfs.com