Level 2 Award for Door Supervisors
6 Day Door Supervision Course - Including Emergency First Aid at Work
Service Description
If you're looking to work as a Door Supervisor in the UK, this is the qualification you need. Our training course is fully approved and meets the legal requirements set by the Security Industry Authority (SIA). Once you've successfully completed the course and passed all assessments, you’ll be eligible to apply for your SIA Door Supervisor licence. Who is this course for? This course is ideal for anyone who wants to work in licenced venues such as pubs, clubs, festivals, events, or other locations where security staff are required. Whether you’re starting a new career or adding a licence to your existing skills, this qualification opens the door to a wide range of roles in the private security industry. What the course covers: The course runs over 6 days and includes a mix of theory and practical training. Topics include: Working in the Private Security Industry Working as a Door Supervisor Conflict Management Physical Intervention Skills You’ll learn about the legal aspects of security work, how to handle difficult situations safely and professionally, and how to protect yourself and others while on duty. Entry requirements: You must be 18 years or older You’ll need to have valid ID documents (we’ll let you know which ones are accepted) You must have a good understanding of spoken and written English All learners must complete a basic English assessment before the course starts All learners MUST attend ALL 6 days. Assessment: Each unit is assessed by a combination of multiple-choice exams and practical observation. Don’t worry – our trainers are here to support you every step of the way.
Cancellation Policy
Introduction These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification. Quotations & Contracts ● Verbal quotes are not binding unless confirmed in writing. ● Written quotes are valid for 30 days. ● Bookings are only confirmed once we receive written acceptance. ● By booking, you enter a binding contract with SALFS. ● Variations must be agreed in writing. Payment & Cancellation ● Payment must be made in full within 14 days of invoice or before the course starts (whichever is sooner). ● Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee on card/PayPal). ● Cancellations: o More than 21 days before course: 75% refund o 14–21 days before course: 50% refund o Less than 14 days: no refund SALFS Terms & Conditions - September 2025 - Version 1.0 ● No refunds for non-attendance. Substitute delegates are accepted with prior written notice. ● Discounted courses are non-refundable and non-cancellable. Rescheduling fees: ● Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee. ● Medical cancellations (with doctor’s note) → refund less £60 admin fee. Services ● Normal training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays). ● If SALFS cancels a course, you will receive a full refund. ● If you fail a required literacy test, you will receive a refund minus a £60 admin fee. Behaviour & Requirements ● SALFS may exclude any delegate who is disruptive, without refund. ● Delegates must: o Bring correct ID and pre-learning materials. o Arrive on time. o Follow joining instructions. Failure to do so may result in rescheduling at the delegate’s cost. Resits & Exams ● SIA exam resits: £50 per unit (next available date). ● If earlier exam required: £50 + £75 admin fee. ● Other course resits: price on application. ● Exam locations may change with 48 hours’ notice (within 50 miles). Liability ● SALFS provides services with reasonable skill and care. ● We are not liable for: SALFS Terms & Conditions - September 2025 - Version 1.0 o Loss of business, profits, savings, or data. o Any indirect or consequential losses. ● Our liability is capped at £2 million per incident (covered by our insurance). ● All delegates use SALFS premises, including car parks, at their own risk. Promotional Use & Communication ● SALFS may use course photos/videos for marketing u
Contact Details
Dencora Business Centre, White House Road, Ipswich, UK
01473749034
office@salfs.com
