First Aid at work
3 Day First Aid at Work
Service Description
Course Overview This nationally recognised qualification is designed for learners who need to become first aiders in their workplace and gain the vital skills required to provide prompt and effective first aid. It fully meets the Health & Safety Executive (HSE) requirements for organisations that have identified a need for staff to be trained to this level in their first-aid needs assessment. Successful candidates are approved to deliver first aid in the workplace for three years, after which the course must be retaken to maintain certification. Duration 3 Days (18 guided learning hours). Qualification Learners achieve the Highfield Level 3 Award in First Aid at Work (RQF). The certificate is valid for 3 years and recognised throughout the UK. Assessment • Continuous practical assessment of first aid skills, including CPR and incident management • Written or multiple-choice theory assessments to confirm underpinning knowledge Age Requirement Learners must be 16 or over, able to communicate effectively in English, and physically capable of carrying out practical first-aid tasks such as CPR. What You Will Learn • Roles and responsibilities of the workplace first aider • Primary survey and incident management • CPR and use of an AED • Management of an unresponsive casualty • Treatment of choking, bleeding, burns, scalds, shock and a wide range of common workplace injuries and illnesses • Care of casualties with fractures, head injuries, eye injuries and major illness until professional help arrives
Cancellation Policy
Introduction These Terms & Conditions set out the basis of SALFS Security & Training Ltd (“we/us”) providing training and related services. By booking with us, you agree to these terms. If anything is unclear, please contact us for clarification. Quotations & Contracts ● Verbal quotes are not binding unless confirmed in writing. ● Written quotes are valid for 30 days. ● Bookings are only confirmed once we receive written acceptance. ● By booking, you enter a binding contract with SALFS. ● Variations must be agreed in writing. Payment & Cancellation ● Payment must be made in full within 14 days of invoice or before the course starts (whichever is sooner). ● Accepted methods: BACS, cheque, PayPal, credit/debit card (5% processing fee on card/PayPal). ● Cancellations: o More than 21 days before course: 75% refund o 14–21 days before course: 50% refund o Less than 14 days: no refund SALFS Terms & Conditions - September 2025 - Version 1.0 ● No refunds for non-attendance. Substitute delegates are accepted with prior written notice. ● Discounted courses are non-refundable and non-cancellable. Rescheduling fees: ● Incorrect ID, late arrival, or missing pre-learning → £150 rebooking fee. ● Medical cancellations (with doctor’s note) → refund less £60 admin fee. Services ● Normal training hours: Mon–Sat, 8am–4.30pm (excluding bank holidays). ● If SALFS cancels a course, you will receive a full refund. ● If you fail a required literacy test, you will receive a refund minus a £60 admin fee. Behaviour & Requirements ● SALFS may exclude any delegate who is disruptive, without refund. ● Delegates must: o Bring correct ID and pre-learning materials. o Arrive on time. o Follow joining instructions. Failure to do so may result in rescheduling at the delegate’s cost. Resits & Exams ● SIA exam resits: £50 per unit (next available date). ● If earlier exam required: £50 + £75 admin fee. ● Other course resits: price on application. ● Exam locations may change with 48 hours’ notice (within 50 miles). Liability ● SALFS provides services with reasonable skill and care. ● We are not liable for: SALFS Terms & Conditions - September 2025 - Version 1.0 o Loss of business, profits, savings, or data. o Any indirect or consequential losses. ● Our liability is capped at £2 million per incident (covered by our insurance). ● All delegates use SALFS premises, including car parks, at their own risk. Promotional Use & Communication ● SALFS may use course photos/videos for marketing u
Contact Details
Dencora Business Centre, White House Road, Ipswich, UK
01473749034
office@salfs.com